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See how technology organizations are turning digital maturity into measurable facilities performance
Johnson Controls analyzed responses from technology-sector business leaders and facility managers (FMs) who participated in the 2026 AI & Digitalization in Facilities Management survey. The findings show an industry that has moved beyond basic digital adoption and is now focused on using AI, automation, sensors and connected intelligence to improve workplace performance, operational efficiency and resilience.
Download the report to learn how technology organizations are scaling AI across facilities and addressing the data integration challenges that can limit future-facing building strategies.
Key takeaways from the 2026 AI & Digitalization Report for Technology
88% of tech sector FM respondents plan to implement an AI solution to improve facility operations in the next year, versus 53% of FMs in other industries.
84% of tech sector leaders using workplace management or smart building solutions are using sensor, data and analytics tools.
62% of tech sector leaders who have deployed AI are using it to optimize energy performance, the top current use case.
42% of tech-sector FMs cite data quality or integration challenges as the biggest barrier to expanding AI for facility operations.