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Learn from today’s healthcare leaders and facility managers about their technology, energy performance, cybersecurity and AI
In collaboration with an independent market research firm, Johnson Controls conducted an online survey of U.S. business leaders and facility managers in facilities, finance, HR, IT and real estate. This version of the 2026 AI & Digitalization in Facilities Management Report explores the unique operational challenges and opportunities that leaders in the healthcare industry experience today.
Download the report to uncover what today’s healthcare organizations are doing to make their hospitals, clinics and specialty care facilities work smarter for people and the planet.
Download report Download the report to uncover what today’s healthcare organizations are doing to make their hospitals, clinics and specialty care facilities work smarter for people and the planet.
Key takeaways from the 2026 AI & Digitalization Report for Healthcare
AI adoption is high, but healthcare facilities are moving cautiously
65% of facility managers already use AI, yet fewer than half plan to expand in the next year. Uncover what’s limiting AI use in medical environments.
Technology and occupant experience converge
With strict standards and compliance mandates, facility managers are increasingly turning to technology and AI to improve comfort and wellness, with an emphasis on one factor in particular.
Cybersecurity is the biggest barrier to AI expansion
31% of healthcare facility managers cite data privacy and cybersecurity as the top obstacle—more than double other industries. But that’s not the only challenge influencing digital transformation.
Workflow automation is AI’s greatest potential
Healthcare facility managers are 3x more likely than other industries to see AI’s future in automating maintenance and workflows. Learn how predictive maintenance helps them reduce operational complexity.