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  2. 2026 AI & Digitalization In Facilities Management Report

Learn from over 1,000 business leaders and facility managers about their workplaces, energy performance, cybersecurity and AI

In collaboration with an independent market research firm, Johnson Controls conducted an online survey of U.S. business leaders and facility managers in facilities, finance, HR, IT and real estate. All respondents work for organizations that have 200 or more employees.

Download the report to uncover what today’s organizations are doing to make their offices, classrooms, data centers, manufacturing plants and hospitals work smarter for people and the planet.

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Key takeaways from the 2026 AI & Digitalization Report

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The surprising reason businesses are investing in AI

AI is often touted for improving efficiency or supercharging analytics. But another benefit emerged as the top driver of AI adoption this year.

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As AI scales, growing pains emerge

With an ever-growing tech stack, business leaders and FMs alike are grappling with how to integrate them all to maximize ROI and efficiency.

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With limited resources, FMs are turning to tech

Labor shortages, budget constraints and cybersecurity risks are creating gaps that FMs are scrambling to fill. Are today’s tech tools enough?

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How leaders are optimizing the workplace for their teams

With more people back in the office, the focus has shifted from RTO enforcement to supporting productivity. See which metrics they’re tracking.

Download the 2026 AI & Digitalization in Facilities Management Report